Salt Lake City Public Utilities
Web Survey
Dear Public Utilities Website Visitor
We are conducting a survey to determine if we are meeting the needs of
our web customers. If you have a moment, please answer a few questions –
your participation will assist us in serving you better.
Thank You.
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| 1. |
Why did you visit the
web site? |
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| 2. |
Is the
site easy to navigate? |
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| a. |
If no, what would make it easier? |
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| 3.
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Is the content understandable and informative? |
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| a. |
What other content would you like to see on the site? |
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4. |
If you where looking for a form or permit, were you able to find it easily? |
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| 5. |
If you accessed an electronic form or permit, was the process explained clearly? |
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| a.
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If no, how could we improve the process? |
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| 6.
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If you paid your bill on-line, was the process clear and easy to follow? |
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7.
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What other services would you like to see on-line? |
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